Are you affiliated with IKEA®?

No, we are independent. We just love IKEA® meatballs and shopping.

Do you get a discount because of the volume you buy?

Nope. The price you see is the price we pay, just like everyone else.

Do you sell IKEA® products?

We do not sell IKEA® products; however, from time to time we will bring in extra items or have unopened returns that you can purchase. We charge the original cost of the item plus applicable shipping.

How often do you go to IKEA®?

Once a week, trips may be altered due to stock availability.

Where do I get a catalogue?

Click here to view all IKEA® catalogues, or stop by our location and pick one up.

Can I add onto my order once my invoice has been paid?

Unfortunately, we cannot add on to your order. Once your invoice has been paid the order is considered closed. If you wish to purchase more items from IKEA® then a new order is created with new shipping fees. 


If IKEA®'s shipping rate is less, do you match it?

No, we are an expedited shipping company that ships everything IKEA®, including items you cannot buy online from the store.

*All shipping rates are based on the regular price of the item(s).*

How long does it take to get my order?

Barring exceptional circumstances, orders are usually available the week after order placement. Your invoice will include an estimated pick up or delivery date. We will contact you when your order is ready. Please note that Dash of Modern has no control over IKEA® stock availability and that orders may be delayed if items are out of stock. 

Due to the impact of COVID-19, IKEA® is currently experiencing supply delays, which may impact product availability.

How much does it cost to have my order delivered?

Home delivery rates are based on your order and location. Please contact us for a quote.

What if I can’t make it to the pick up location on time?

No problem! You have 7 days to pick up your order once it arrives at our location.

Are you able to store my order for 2 weeks?

Yes, we can hold on to your order for up to 2 weeks. If you wish for it to be held longer, please contact us to make arrangements.

A daily storage rate of $15 per day will be applied after the first 7 days. 

What do I do if my furniture is damaged?

No need to fret! We will return the damaged piece(s) on our next trip to IKEA® and exchange them for new ones at no additional cost to you. If you realize your furniture is damaged, please call us immediately so we can remedy the situation and get new parts for you as soon as possible.

What happens if my furniture is out of stock?

If any part of an order is out of stock, a refund will be processed. Please note this may take up to 10 business days. 

How much is shipping?

Shipping is a $30 admin fee plus 10% of the regular priced item(s) based on pickup at our Kelowna Location

Rate does not include Home Delivery or IKEA Kitchens

Home Delivery starts at an additional $99



Are IKEA® products easy to assemble?

That is dependent on your skills and your patience. Some items are very easy and others are more challenging and require more than one person. IKEA® cartoon instructions are a language in themselves.

How much does it cost to assemble my items?

Please send us your shopping list or planner with your address for a free, no obligation quote.

What should I do before you arrive?

Please ensure that the area where your new product will be is clear and that the floor space is swept or vacuumed.

Customers are responsible for ensuring their floors are protected.


Do you take returns?


Absolutely, we will take it down on our next shopping trip. Please contact us to make arrangements. Refunds usually take about 2 weeks to process. Refunds will be returned in the same form of payment used to purchase through Dash of Modern, less 20% for restocking fees.



Have a question?

We're happy to answer your questions. Please check out our FAQ or contact us.

Contact Us